Returns

We are so excited you found Lisa Says Gah! We understand that sometimes things don't always work out. Returns are now easier than ever! Please read our return policy below.

Return Policy

Shoes, Clothing, Accessories

Returns will be accepted for unworn items purchased at Lisa Says Gah within 30 days of order ship date by the customer for a refund to original form of payment. Returned items must be unworn and unwashed with original tags and packaging intact. Shoes must be unworn and returned in their original, undamaged shoe box.

Sale Items, Underwear, Beauty and Vintage

All sales are final and no returns will be accepted on sale items of 30% off or greater, all underwear, beauty products and vintage.

Swim Wear

Swim returns will not be accepted if hygiene strip is missing or if item is on sale for 30% off or greater.

 

How to process a return

Create your return label here .

Returns will be accepted for unworn items purchased at Lisa Says Gah within 30 days of order ship date for a refund to original form of payment. Returned items must be unworn and unwashed with original tags and packaging intact. Shoes must be unworn and returned in their original, undamaged shoe box.

A return shipping and processing fee of $12 will be deducted from the refund.

Include your order number or original packing slip in your return. Allow up to 3 business days for the refund to be processed after the return is received. A notification email will be sent to the email used to place the order after the return is processed.

 

International Returns

Lisa Says Gah is unable to email return labels outside of the United States. For international returns, chose a shipping method of your choice that provides trackable and insured service, as Lisa Says Gah is not responsible for lost returns. Charges for international return shipping will not be reimbursed.

Please note returns must be received within 30 days of order ship date to the address listed below. Initial shipping costs will be deducted in the refund.

Lisa Says Gah

Attn: Returns

3674 16th Street

San Francisco, CA 94114

United States of America

 

Include your order number or original packing slip in your return. Allow up to 3 business days for the refund to be processed. A notification email will be sent after the return is processed.

These return instructions are included on the back of your order receipt.

Questions? Please email hello@lisasaysgah.com.