Returns

We accept returns within 30 days from the order ship date. You will receive a refund to the same card you used for the purchase. A return shipping fee of $12 will be deducted from your refund. Please allow up to 3 business days for your refund to be processed after the return is received.

Return Policy

WHAT CAN’T BE RETURNED?

To receive a full refund, items must be unworn and unwashed with their original tags and packaging intact. Swimwear must still have the hygiene strip to receive a full refund. Shoes must be unworn and in their original, undamaged box.

WHAT IS FINAL SALE?

Final Sale items include underwear, beauty, vintage, and items purchased on Sale 30% off or greater.

HOW DO I MAKE AN EXCHANGE?

Return the original items for a full refund and place a new order.

HOW DO I RETURN MY ITEM IF I AM OUT OF THE US?

Lisa Says Gah is unable to create return labels outside of the United States. Please ship with your preferred method that provides a tracking number and is insured. Initial shipping cost will be deducted from the refund. Please email teamgah@lisasaysgah.com for the shipping address.

Process a Return

1   Create your pre-paid return label here
2   Fill out a reason code and put the packing slip in with the item(s) you are returning
3   Deliver your return to your local United States Postal Office
 

Questions? Call us +1 (415) 757-0995 or email teamgah@lisasaysgah.com.